Privacy Policy

We may collect information that you voluntarily provide, including:

• Name
• Email address
• Telephone number
• Service or property address
• Information submitted through quote, booking, contact, or service-request forms
• Appointment and service preferences
• Payment and transaction information
• SMS consent and communication preferences
• Records of communications with us

We may also automatically receive limited technical information when you use our website, such as your IP address, browser type, device type, referring page, pages visited, and cookie or analytics information.

We may collect registration details, service preferences, notification selections, SMS consent records, and related customer information through our hosted Sweep & Go onboarding form and client portal.

Payment information may be processed by third-party payment providers. We do not intentionally store complete payment-card numbers on our own systems.

We may use personal information to:

• Respond to questions and provide estimates
• Schedule, confirm, and manage appointments
• Provide pet-waste removal and yard-cleaning services
• Send service reminders and updates
• Process payments and maintain transaction records
• Provide customer support
• Send marketing and promotional SMS messages to customers who have voluntarily opted in
• Improve our website, services, and customer experience
• Prevent fraud, protect our business, and comply with legal obligations

We use Sweep & Go as a service provider for customer onboarding, account management, scheduling, service notifications, and related business operations. Information submitted through the Squeaky Clean Yard LLC Sweep & Go onboarding form or client portal may be processed by Sweep & Go to provide these services on our behalf.

Customer data is not shared with third parties for promotional or marketing purposes. Mobile phone numbers, SMS consent, and opt-in information are never sold, rented, or shared with third parties or affiliates for their own marketing or promotional purposes. Any information sharing described elsewhere in this Privacy Policy or Terms of Service specifically excludes SMS opt-in data and consent records.

We may provide limited information to other service providers that help us operate our business, such as website hosting, payment processing, communications, analytics, and professional-service providers. These providers may use information only to perform services for us and must handle it appropriately.

We may also disclose information when reasonably necessary to comply with the law, respond to lawful requests, protect our rights or safety, investigate fraud, or complete a business transfer. These disclosures do not include selling or sharing mobile opt-in consent for promotional or marketing purposes.

We do not sell personal information.

1. Our SMS messaging program consists of marketing and promotional text messages sent only to customers who voluntarily opt in. Marketing messages may include discounts, seasonal promotions, special offers, company announcements, and promotions related to our pet waste removal services.
2. Message frequency varies.
3. Message and data rates may apply.
4. Reply STOP to unsubscribe. After you send “STOP,” we will send one final confirmation message. Customers who unsubscribe must opt in again before promotional SMS messaging resumes.
5. Reply HELP for assistance, or contact us at [email protected].
6. Carriers are not liable for delayed or undelivered messages.
7. Consent to receive marketing or promotional SMS messages is not a condition of purchasing any goods or services.

Customers may opt in to SMS messaging through Squeaky Clean Yard LLC's hosted Sweep & Go onboarding form at:

https://client.sweepandgo.com/squeaky-clean-yard-llc-6x6q4/register

For marketing and promotional SMS messages, customers enter their mobile telephone number and may voluntarily select a separate consent checkbox. The checkbox is unchecked by default. Customers who do not select the checkbox are not enrolled in promotional SMS messaging and may still request or purchase services.

The marketing consent disclosure identifies Squeaky Clean Yard LLC and states that message frequency varies, message and data rates may apply, and customers may reply HELP for help or STOP to opt out.

Customers may also use the Sweep & Go client portal to manage eligible notification preferences.

SMS participation is voluntary. Consent to receive marketing or promotional SMS messages is not a condition of purchasing goods or services.

Customers may withdraw SMS consent at any time by replying STOP. After an opt-out request, we may send one final message confirming the request. For assistance, customers may reply HELP or contact [email protected].

Mobile phone numbers, SMS consent, and opt-in information are never sold, rented, or shared with third parties or affiliates for their own marketing or promotional purposes. Any information sharing described elsewhere in this Privacy Policy or Terms of Service specifically excludes SMS opt-in data and consent records.

Our website may use cookies and similar technologies for essential website functions, security, performance, analytics, and remembering visitor preferences.

Third-party website, hosting, or analytics providers may place cookies according to their own policies. Visitors may control cookies through their browser settings, although disabling cookies may affect certain website functions.

We retain personal information only for as long as reasonably necessary to provide services, maintain business and tax records, resolve disputes, enforce agreements, and comply with legal obligations.

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information. However, no internet transmission or electronic storage system can be guaranteed to be completely secure.

You may ask us to access, correct, or delete personal information we maintain about you, subject to applicable legal and record-retention requirements.

You may unsubscribe from marketing emails through the unsubscribe method included in the email. You may unsubscribe from SMS messages at any time by replying STOP.

To submit a privacy request, email [email protected]. We may need to verify your identity before completing a request.

Our website and services are not directed to children under 13, and we do not knowingly collect personal information directly from children under 13. If we learn that such information was collected, we will take reasonable steps to delete it.

Our website may contain links to third-party websites or services. Their privacy practices are governed by their own policies. Squeaky Clean Yard is not responsible for the privacy practices or content of third-party websites.

We may revise this Privacy Policy as our services, business practices, or legal obligations change. The updated version will be posted on this page with a revised effective date. Where appropriate, material changes may be communicated through other reasonable means.

SMS Marketing Communications

If you voluntarily opt in by checking the SMS consent checkbox during our online quote request process, Squeaky Clean Yard LLC may send you marketing and promotional text messages regarding our services.

Marketing messages may include:

• Special offers
• Discounts
• Seasonal promotions
• Company announcements
• Promotions related to our pet waste removal services

Your consent to receive marketing text messages is not a condition of purchasing any product or service.

How You Opt In

Customers may voluntarily opt in by checking the SMS consent checkbox during the online quote request process before submitting their information.

Message Frequency

Message frequency varies depending on promotional activity.

Message & Data Rates

Message and data rates may apply depending on your wireless carrier and mobile plan.

Opting Out

You may opt out of receiving marketing text messages at any time by replying STOP to any SMS message you receive from us.

After you reply STOP, you will receive one final confirmation message confirming that your unsubscribe request has been processed. You will not receive additional marketing text messages unless you choose to opt in again.

Help

If you need assistance with our SMS messaging program, reply HELP to any message or contact us at: [email protected]

Data Sharing

Customer information is not shared with third parties for promotional or marketing purposes.

Mobile phone numbers, SMS consent, and opt-in information are never sold, rented, or shared with third parties or affiliates for their own marketing or promotional purposes. Any information sharing described elsewhere in this Privacy Policy or Terms of Service specifically excludes SMS opt-in data and consent records.

Carrier Disclaimer

Wireless carriers are not responsible for delayed or undelivered messages.

Changes to This SMS Policy

Squeaky Clean Yard LLC may update this SMS Messaging and Marketing Communications section from time to time. Any changes will be reflected in this Privacy Policy upon posting.

For full details on scheduling, payments, cancellation, and additional SMS terms, please review our Terms of Service.

For questions, concerns, or requests concerning this Privacy Policy, contact: